Shipping Policy

Thank you for shopping with Urban Essentials. We are committed to delivering your orders quickly and safely across Pakistan.

Order Processing

All orders are processed within 1 to 2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

Estimated delivery times are:

• Major Cities: 2 to 4 business days
• Other Areas: 3 to 6 business days

Delivery times may vary during sales, public holidays, or due to unforeseen circumstances.

Shipping Charges

Shipping charges are displayed at checkout. We may offer free shipping promotions from time to time.

Cash on Delivery

We offer Cash on Delivery (COD) across Pakistan for your convenience.

Order Tracking

Once your order has been dispatched, you may receive an update via SMS, WhatsApp, or email with your shipment details.

Delivery Delays

While we strive to deliver orders on time, delays caused by weather conditions, courier issues, or other circumstances beyond our control may occur.

Incorrect Address

Please ensure your shipping information is accurate. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team.

Thank you for choosing Urban Essentials.